Privacy policy

Privacy Policy

  1. Introduction
  2. Our Principles
  3. Security of Your Information
  4. What Personal Information is Collected?
  5. Marketing Communications and Unsubscribing
  6. How Your Information is Used
  7. How We Use Cookies
  8. Sharing, Access, and Managing Your Information
  9. Links to Other Websites or Social Media Platforms
  10. Your Rights
  11. How Long We Retain Your Data
  12. Transfers of Your Information Outside the European Economic Area
  13. Need to Contact Us?
  14. Strengthening Data Protection
  15. Marketing via SMS
  16. Stripe
  17. Changes to Our Privacy Policy

 

1. Introduction

Oshun (“We,” “Our”) takes your privacy very seriously. We are committed to respecting and protecting your privacy.

To provide you with a better experience, we collect information about you. Our goal is to be clear and transparent about the information we collect and how we use and protect your personal data.

This Privacy Policy (along with our Terms and Conditions) explains how we may collect, use, store, and process your personal information. You can manage your data and privacy at any time.

2. Our Principles

Oshun’s Privacy Policy is based on the following principles:

  • Data is processed lawfully and transparently;
  • Limited to what is necessary for processing;
  • Kept up-to-date, with efforts to rectify or delete it without delay;
  • Handled securely;
  • Not shared with third parties.

3. Security of Your Information

Oshun commits to safeguarding your information. We implement physical, electronic, and administrative safeguards to prevent unauthorized access or disclosure.

4. What Personal Information is Collected ?

We may collect the following personal information, which refers to any data that can directly or indirectly identify an individual:

  • Contact details like full name, address (billing and delivery), phone number, and email address;
  • Device information like IP address and device type;
  • Marketing preferences;
  • Personal data, such as age, date of birth, and gender;
  • Online browsing activity on our website;
  • Financial and transaction details linked to purchases;
  • Communications with us, including complaints and inquiries.

Personal information is collected when you:

  • Create an account on Oshun-swimwear.com;
  • Place an order;
  • Sign up for the Oshun newsletter or other services;
  • Fill out a form on our website;
  • Contact us via email or live chat;
  • Navigate our website.

Note: Our website is not intended for children under 13. If you are under 13, do not use the site or share any personal information.

5. Marketing Communications and Unsubscribing
If you make a purchase or share your email address, you will receive marketing communications about new products and offers.

We use data from your visits for advertising purposes on third-party websites. You can unsubscribe anytime by clicking the “Unsubscribe” link in marketing emails or contacting our help center.

6. How Your Information is Used
We use your data for the following purposes:

  • Personalize your shopping experience;
  • Process orders, deliveries, and payments;
  • Keep you informed about the status of your order and delivery;
  • Improve our website and services via analysis and feedback;
  • Inform you of special products or offers (if you consent).

7. How We Use Cookies

Cookies are small files placed on your computer to track web traffic. They help tailor the website to your needs and preferences.

We use cookies for statistical analysis, improving user experience, and adapting the site to client needs. Cookies do notgive access to your personal computer or data unless shared with us. You can manage cookie settings in your browser.

8. Sharing, Access, and Managing Your Information

We will not sell, share, or disclose your information to third parties unless required for operational services. Third parties helping us must adhere to GDPR requirements.

If you believe your personal data is inaccurate, contact us at contact@oshun-swimwear.com for corrections.

To access your personal information, we will verify your identity using documents such as a passport, ID card, or driver’s license to prevent unauthorized access.

9. Links to Other Websites or Social Media Platforms

We may provide links to third-party websites or social media platforms.

10. Your Rights

You have the following rights:

  • The right to be informed about how we use and process your data;
  • The right to access and copy your personal information held by us;
  • The right to correct any inaccurate or incomplete data;
  • The right to be completely erased from our records;
  • The right to restrict the processing of your data;
  • The right to data portability;
  • The right to object to certain types of processing, such as direct marketing;
  • The right to withdraw consent for the processing of your data by Oshun;
  • The right to file a complaint with a supervisory authority if Oshun fails to address your request properly.

11. How Long We Retain Your Data

We will retain your personal data for as long as you have an account with oshun-swimwear.com or any subdomain, and as long as necessary to comply with legal/regulatory obligations, resolve disputes, prevent fraud/abuse, or enforce our Terms and Conditions.

When we no longer need your personal data, it will be securely deleted and/or anonymized so that you can no longer be identified from this data.

We securely destroy all financial information once it has been used and is no longer necessary.

 

12. Transfers of Your Information Outside the European Economic Area (EEA)

When a third-party provider is located outside the EEA, oshun-swimwear.com will ensure that the transfer of personal data is protected by appropriate safeguards.

13. Need to Contact Us?

If you have questions about this privacy policy or any other issue regarding personal data, please contact us via the Help Center.

14. Strengthening the Protection of Your Data

We recommend taking the following online security measures:

  • Keep your account passwords confidential;
  • When creating a password, use at least 8 characters with a mix of letters and numbers, and avoid using your name, email address, or other easily accessible personal information;
  • Avoid using the same password across multiple online accounts.

15. SMS Marketing

By providing your phone number, you agree to receive occasional SMS messages from Oshun regarding orders, offers, and promotions.

If you no longer wish to receive SMS messages, you can update your preferences via the Preferences Center or contact us directly through the Help Center.

16. Stripe

To offer payment options through Stripe, we share necessary personal information, such as your contact details and order information, with Stripe. This allows Stripe to determine your eligibility for its services and offer suitable payment options.

You can find general information about Stripe [here]. Your personal data is processed in accordance with applicable data protection laws and Stripe’s privacy policy.

17. Changes to Our Privacy Policy

Our privacy policy is reviewed regularly. Any updates will be published here. If significant changes are made, you will be notified by email.