Returns and Refunds
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Returns
- You have up to 15 days from the date of receipt to request a return. Returned items must be in their original condition—unworn, unwashed, and with all tags attached. Include the delivery note or proof of purchase with your return.
Return Process
- Contact our customer service through our Contact page.
- Provide your order number, the item you wish to return, and the reason for the return.
- You will receive detailed instructions by email.
Refunds
- Once we receive your return and confirm it meets our conditions, we will refund the full amount of the returned item. Please allow a few days for the refund to appear in your account. Refunds will be processed using the original payment method.
Non-Eligible Return Items
- Sale or promotional items are final sales unless defective.
- Swimwear that has been worn, washed, damaged, or missing tags cannot be returned.